User permissions with Value List on CUIC-UCCX

[romuald.goux]

Hi all,

I made a configuration for separate all informations between two teams.

The Reporting User's team1 must don't see the Agent Name of team 2.

I create two Reporting Users Group, and two collections in the value list UCCX_AgentName.

I desactivate the Exec Permision for this value list and AllUsers.ReportingUsers, but every night this configuration was automatically delete. Every morning the Users groups permission reappears.

Is it possible to delete this automatic task?

Thanks for your help.

[dreese4285]

What version? There are plenty of permission bugs within CUIC.

[romuald.goux]

Hi,

The version is 11.0.1.11001-43.

Regards

[bill.king1]

If you look at that same screen in another browser, does it show the same data? It may sound silly but we've seen this type of behavior if you're not using a supported browser.