02-26-2013 10:55 PM - edited 03-14-2019 11:18 AM
Hi All,
I have a requirement wherein i need to populate certain variables and send them to agent [ I am achiveing this through setEnterpriseCallInfo by setting the values in Peripheral Varaibles] and the same are getting displayed.
I need to get a new variable back from Agent which will contain the a value populated by Agent and send it back to my IVR. i am trying the same with getEnterpriseCallInfo but its not working.
If any one has achieved the above, please post some examples it will be very helpfull to me.
Rgds/Binny
02-27-2013 02:30 AM
Hi,
is it Express or Enterprise with IP IVR?
G.
02-27-2013 09:47 PM
It is Express.
Binny
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