06-16-2011 02:26 PM - edited 03-14-2019 08:05 AM
Why do the devices not show up in the Desktop Admin web page under Voice Montoring Devices? I get the following error when I try to monitor.
Supervisor has failed to start voice monitor on the device :2337
It is not the NIC card because it happens across the board
06-20-2011 01:15 PM
Are agents using extension mobility? There are multiple defects opened for 8.5.1 monintoring issues.
06-20-2011 02:14 PM
No
They r using IP Communicator
Sent from my iPhone
01-09-2012 01:38 PM
Hello, Curious what the resolution was. Thanks, Eddie
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