05-16-2006 06:24 AM - edited 03-13-2019 11:47 PM
I need to develop next functionality in icm script.
When call in queue and before transfer call to agent, I want to play some voice prompt in IPIVR.
How can I do it?
05-22-2006 07:15 AM
IE lots of ICM script node effect IPCC performance.
This URL should help you:
http://www.cisco.com/univercd/cc/td/doc/product/icm/icm46/core/prod/pd_ch9.htm
http://www.cisco.com/univercd/cc/td/doc/product/icm/icm46/core/scrpt462/462c8.htm
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