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want to learn uccx scripting

Nizam.Ahmed
Level 1
Level 1

Hi Experts,

Would you suggest me about learning uccx scripting !

 

Thanks

Nizam Ahmed

3 Replies 3

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

A good way is to look at some example scripts, e.g. the script repository on this page.

http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-implementation-design-guides-list.html

Based on that just build some scripts of your own and ask specific questions here when you get stuck.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Hi Harrison,

Thanks for your reply. Have there any video tutorials for beginners?

Nizam

Youtube actually has some fairly decent videos that people have done.  Just search for UCCX Scripting.