WEB Password CCX 8.5

[Jean Lofrano]

Hi,

I can not to access the web adm of the CCX page.

How Can I to reset the web page password ?

thanks.

[Chris Deren]

Change the password of the admin end user in CUCM.

Chris

[Jean Lofrano]

Hi Chris,

I ´m using LDAP.. I changed in CUCM, but it didn´t work.

...

[Chris Deren]

Are you sure you have the correct username?

The only other way to gain access to reset it is to use the CET tool, which on Linux based system you can download using the following link:

https://x.x.x.x:8443/uccxinstalls/CetTool.exe

HTH,

Chris

[Jean Lofrano]

Ok, but the softwae ask me the login and password.. What Can I to do?

I have just OS administration access with login and password..

thanks

[anchoudh]

Hi,

Try this one,

set uccx appadmin administrator

Note: Run this command to set the administrators for configured Cisco Unified CCX system only. For new install system, you must login with the platform login password specified during installation.

Reference:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/uccx851cli.pdf

Hope it helps.

Anand

PLease rate helpful posts..

[Jean Lofrano]

Is there not this command in the syntax...

[anchoudh]

Example

admin:set uccx appadmin administrator username

UCCX appadmin adminstrator is set to username

Note: You cannot assign Administrator capability to a user ID which is the same as the application administrator user ID created during the Unified CCX installation. If you assign Administrator capability to such a user ID, a Command failed error message is displayed on the console.

Thanks,

Anand

[Rohit Saxena]

Regards,

Rohit