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WEB Password CCX 8.5

Jean Lofrano
Beginner
Beginner

Hi,

I can not to access the web adm of the CCX page.

How Can I to reset the web page password ?

thanks.

8 Replies 8

Chris Deren
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

Change the password of the admin end user in CUCM.

Chris

Hi Chris,

I ´m using LDAP.. I changed in CUCM, but it didn´t work.

...

Are you sure you have the correct username?

The only other way to gain access to reset it is to use the CET tool, which on Linux based system you can download using the following link:

https://x.x.x.x:8443/uccxinstalls/CetTool.exe

HTH,

Chris

Ok, but the softwae ask me the login and password.. What Can I to do?

I have just OS administration access with login and password..

thanks

Hi,

Try this one,

set uccx appadmin administrator

Note: Run this command to set the administrators for configured Cisco Unified CCX system only. For new install system, you must login with the platform login password specified during installation.

Reference:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/uccx851cli.pdf

Hope it helps.

Anand

PLease rate helpful posts..

Is there not this command in the syntax...

Example

admin:set uccx appadmin administrator username

UCCX appadmin adminstrator is set to username

Note: You cannot assign Administrator capability to a user ID which is the same as the application administrator user ID created during the Unified CCX installation. If you assign Administrator capability to such a user ID, a Command failed error message is displayed on the console.

Thanks,

Anand

Rohit Saxena
Cisco Employee
Cisco Employee

Regards,

Rohit

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