08-26-2025 07:23 AM
Hello Everyone,
I'm implementing a Digital Survey for both Chat and Email for WxCC
In the Survey report I cannot see the agent data, seems like it is not getting passed in the Flow, attached screenshot for the chat flows
BR,EK,
08-26-2025 10:29 AM
What happens if you do a debug on a test email or chat, do you see the data then?
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