Webex Contact Center - Customized demo

[KalamburRajan]

Hi Team,

I got the Cisco Webex Contact Center developer Sandbox access with pre-configured agents and other settings. One of the prospective customer would like to see Webex contact center in action through all available channel simulation. Prior to that, as a Partner can we get the instance with all channels enabled? (Chat, Email, Social Media along with Voice?). Also can we integrate our existing CRM into the instance to give customized demo? Please advise.

Thank you all in advance.

(Am still facing issue in my developer sandbox which got only Voice channel enabled. Couldn't receive successfully an inbound call till this moment as getting RONA error)

[bill.king1]

They have what you're looking for in the Cisco dcloud environment.

[KalamburRajan]

Hi Bill, Thank you. Yes, I was navigating the dCloud with great expectations but stuck up in the initial steps itself. Couldn't see a demo till now.

[bill.king1]

You're not on the site that I was referring to at least, I see your other post. Try and go to https://dcloud.cisco.com/ , and if possible please use one thread and not do duplicate posts.

[KalamburRajan]

Sure Bill, my apologies. I will be continuing with one thread and get the demo UP and Running.

Thank you!