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WFM QM Connection Error

b.eman
Level 1
Level 1

I am installing WFM 8.5.1 in a UCCX 8.5 enviorment.  Install seems to go fine but then I receive the error below.  I successfully created a test ODBC connection from WFM to QM server but can't get past this step.  My QM server is 172.16.220.40, the QM_user is the same user name I used for the test ODBC.  Any suggestions?

postinstall error.png

4 Replies 4

b.eman
Level 1
Level 1

Here is the test ODBC from the WFM server.

Hi,

There is a SP_CreateQMView.sql script that runs and apparently fails.

To further troubleshoot the issue, I would run this script directly from WFM DB query and see where it fails.

Regards,

Octavian

i Had same issue , but still not resolved it yet .

Hi b.eman

have you resolved the issue yet ?\

Do you have SQL 2008 server?

Because these SQL installation scripts such as the one above, fail under SQL 2008 because of certain syntax mismatch. I had to manually modify the SQL scripts and then run the setup again.