what is the best way to apply QoS to CAD

[vicspanya]

The CAD agent that are working remotely are seeing performance issues.  Hence, would it really be better to apply QOS to the CAD workers for better performance or would it just be better to give the remote workers a VMachine and have all the CAD application run locally?

[geoff]

Is this Express or Enterprise?

CAD likes a pretty low latency connection - like 100ms. Can you get that? QoS may not help. If you have Enterprise you could switch to CTIOS as it is far more tolerant of slow links.

I do not understand the VMachine comment. Are you talking about Citrix?

Regards,

Geoff

[vicspanya]

Enterprise

all the teleworkers have business class cable connection with a Cisco 800 router.  I know big companies are seeing the same issue latancy that is probably caused by convergence time) maybe from a WAN hiccup.  in reference to the VMare -Citrix, was just idea to throw out as a better solution for a more stable enviornment, but the service control messages maybe see a lag over the WAN ...its trading one evil for another...I know CIsco mobile workers are using the CVO solution...(similar to our setup)...thoughts?