Where can I find 30/60 sec MoH files?

[kylebrogers]

In UCCX 7 and prior, I could dig down into the wfavvid folders and find 60 second hold music, 30 second hold music, wav files for cardinal numbers, etc.  Now that it's a Linux appliance, is there any way for me to get ahold of these files?  Right now I mainly need the 30 or 60 second hold music file but I'm sure I'll want more going forward.

[Gergely Szabo · Accepted solution]

Hi,

take a look at this:

https://supportforums.cisco.com/discussion/11317846/uccx-system-prompts

https://supportforums.cisco.com/document/53326/contact-center-express-system-prompt-repository-details

G.

[kylebrogers]

Excellent.  That's what I needed.  Thanks.