We have UCCX Premium licenses and would like to take advantage of the inbound email handling features. We do not have it setup or configured at this time. Where can I find information on the email handling features that are available, the system/server requirements, etc? I can't seem to find any of this on Cisco's web site.
Also, am I to assume that Cisco EIM is for UCCE only, and that the email handling in UCCX is completely different?