WxCC Tenant creation

[Ramamoorthy Shanmugam]

Hi All,

While creating a Customer Tenant from Webex Partner Control HUB. Unable to find the Contact Center option in the Cisco Webex Partner Hub. Please let me know what could be the issue.

[Jonathan Schulenberg]

Last I heard, the ability to create WxCC trials is limited to a handful of Tier 1 partners. Talk to your Cisco channel team.

[Ramamoorthy Shanmugam · Accepted solution]

Hi Aall,

Webex Partner help desk team has mapped the Contact Center option in CH.

[bill.king1]

Was it something tied to your permission, or would you always have to include them for this type of request?

[Ramamoorthy Shanmugam]

Hi Bill,

 If not mapped by default, we have to request that the Partner Help desk team will add a WxCC option for Partner CH.

How to contact the Webex Contact Center Partner Helpdesk?
The process to contact Webex Contact Center Partner Helpdesk is same as Webex Calling Partner Helpdesk.
EMAIL: webexcalling-phd@cisco.com
PHONE: AMERICAS: +1 844 613 6108
EMEA: +44 129 366 10 20, +49 22 197 585139
APAC: +61 3 7017 7272​​​​​​​
https://help.webex.com/en-us/contact