Rate Limit exceeded -DNA center API

[beginnerciscouser]

Hello,
I am beginner user of Cisco catalyst center. I want to get the client details using mac-address as the parameter.At the moment, i am able to receive the client details of a list of mac-address (which inlcude 10,000 mac address) but this process takes about 5-6 hours to receive the data.

So now i want to speed up the process, for that i would like to receive atleast 5 clients/ minute .Such the process will take less time.

This is the error message :

Error: 429, {
"error" : "Rate Limit exceeded; BapiName: Get Client Detail, RateLimit config details: RateLimitContext{rate=100, windowUnit='minute', windowDuration=1, maxConcurrentExecutionsPermitted=100}",
"bapiExtendedStatusCode" : "REJECTED_ABOVE_THROTTLE_LIMIT",
"bapiExtendedStatusDescription" : "For BAPI: Get Client Detail, maximum allowed BAPI instances per 1 minute is 100. The limit has been reached for the time-window between Fri Feb 09 09:34:19 UTC 2024 and now"
}
Could someone help me to solve this issue.

Thanks in advance

[Gabriel Zapodeanu]

@beginnerciscouser I would suggest to open a TAC case, if you have access, ask for them to look into this. It is hard to troubleshoot here why the report does not include information Catalyst Center has.

[beginnerciscouser]

Okay. Then I shall do that.
Thanks for the support.