Hi there
It was most likely a NetAcad CCNA certification.
NetAcad would mean you studied the material in school and did the exams in school.
IN which case you would need to contact your teacher who could look up your details.
If it was A Cisco certification you would have had to register with Pearson Vue to do an external exam.
contact Pearson Vue directly
https://home.pearsonvue.com/Contact-Us.aspx
There are worlds out there where the sky is burning, where the sea's asleep and the rivers dream, people made of smoke and cities made of song. Somewhere there's danger, somewhere there's injustice and somewhere else the tea is getting cold" Dr Who