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UCCX CTI : QUERY_QUEUE_STATISTICS_REQ fails with status 93 (E_CTI_INVALID_CSQ)

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How do you get queue events from UCCE when using the all events service?

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How do I discover which ROUTE_POINT devices go with which skill groups?

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UCCE - Creating a unique login for PG CTI Server

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MAKE_PREDICTIVE_CALL_REQ

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CAD version 10 DLL

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MakeConsultCall optional paarmeters do not work

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BEGIN_CALL_EVENT - No Call Data

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CTI Server events from eGain chat

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verint call recording - not recieving Agent login event for tagging

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Java Libraries for GED-188 Protocol

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Not receiving events for all agents using peripheral monitor

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CTI Events for EIM/WIM

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Get dialog state in event flow

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Dependency on Finessse for Agent login thru a third party Application

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CCX CTI Protocol - Agent state is always "Unknown" in agent mode

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Encryption of Message Content

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Welcome to the CTI Protocol (GED-188) Forum

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Frequent Contributor

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Encryption support in GED-188

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Simulation of users

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Email integration API.

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Get IP Phone from EM directory number

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Verint CTI Call variables.

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QUERY_AGENT_STATE_REQ -- getting CF_PRIVILEGE_VIOLATION_ON_CALLING_DEVICE

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UCCX CTI : QUERY_AGENT_STATE_REQ fails with status 7 (Invalid field, PeripheralID: 0)

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