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Helpful Votes

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Play audio file from external media server in UCCx campaign

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Can UCCX use VXML file?

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Agent/Supervisor Desktop Application Authentication and Authorization.

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Bosh Connection automatically closed

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ServiceNow and Cisco Unified Intelligence Center Integration

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Real-time agent state changes integration API or SDK (JTAPI or other).

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Cisco finesse user permissions

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UCCX (ver. 12.5) script Make Rest Call with POST and Body request

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Manually open/close a CSQ by dialing a number

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Make REST Call in CCX Editor

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CSQ Queue Interrupt Prompt

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Anyconnect 4.10.05111 fails user/password to uccx 12.5 lab

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FINESSE - REASON

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Finesse -Gadget to Change the State of Agent to created Not Ready Reason codes

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CUIC Report Field Mapping

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Whisper Coaching

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Where to find ids.resource.id for SSO?

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Identify Call End

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UCCX 12.5 Database Diagram

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Dashboard for UCCX

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Websocket support in UCCX 11.6 (1)

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Social Miner Chat Request API

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Finesse gadget for Voice CSQ Summary incorrect "Longest Call in Queue"

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UCCX Queue Stats Event Subscription

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asp.net get cisco single sign-on token as a response to a request

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