csv upload to add multiple users hung

[AngusBenjafield]

I tried to use the template.csv to add multiple users but it just hung saying "uploading".  There was one user I couldn't add singly either so I don't know if it was because of that?

[AngusBenjafield]

It would also be good if you could specify the group you would like the user to be added to within the template.csv

[Chris Camplejohn]

@AngusBenjafield Thank you for your feedback.  For the first issue of the upload hanging, can you open a support case from within CX Cloud and TAC will assist you.  To open a case, click on the ? icon on top right and pick CX Cloud Support.

[AngusBenjafield]

Thanks Chris. I can't replicate the behaviour now as I have manually added those users and I have used the csv since to add several more users.

[Chris Camplejohn]

Great to hear it is working for you now.

[Tyrese Jackson]

Bug resolved.