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72
Total Ideas
26%
Ideas In Review
18%
Ideas Planned
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Ideas Completed
Status: Completed

The display of Support cases in CX cloud need a re-design. Its very difficult to read notes on a case as it uses part of the screen and doesn't allow you to pop it out. It also does not load all the notes at once or present a scroll bar which makes it extremely difficult for cases with a history as you have to keep scrolling and waiting for it to load each new section of notes.

3 Comments
Status changed to: Needs Info

Thank you to the original poster for this idea! Please subscribe to this post to stay updated. Our product teams are reviewing this idea. We will update the idea status as we understand more details.

Hello and thank you for your suggestion! CX Cloud Product will look into this idea and determine next steps. Please let us know if you have any further questions.

Status changed to: Completed
brahart
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