05-29-2018 09:03 AM - edited 03-01-2019 06:08 AM
There are certain situations in where an On-Demand Techsupport is not able to be performed. In such cases, a local techsupport can be collected instead for either the APIC or an ACI switch. This document outlines this process.
Using username "admin". Application Policy Infrastructure Controller apic1# bash -c "techsupport local" This command is being deprecated on APIC controller, please use NXOS-style equivalent command Running bash commands Completed 1 of 10 commands Completed 2 of 10 commands Completed 3 of 10 commands Completed 4 of 10 commands Completed 5 of 10 commands Completed 6 of 10 commands Completed 7 of 10 commands Completed 8 of 10 commands Completed 9 of 10 commands Completed 10 of 10 commands Starting data compression Techsupport collected at /data/techsupport/local_apic1_2018-05-29T08-17.tgz . Please remove the file once done.
fab5-leaf1# techsupport local Running bash commands Completed 1 of 9 commands Completed 2 of 9 commands Completed 3 of 9 commands Completed 4 of 9 commands Completed 5 of 9 commands Completed 6 of 9 commands Completed 7 of 9 commands Completed 8 of 9 commands Completed 9 of 9 commands Starting data compression Techsupport collected at /data/techsupport/local_fab5-leaf1_2018-05-29T08-16.tgz . Please remove the file once done
3. Download the local techsupport
I tried above way and i got the following.. its not success for me.
Thank you for the response.
There is one slight error in your procedure. The scp command needs to be run on an APIC CLI. This step is transferring the image from the switch to the APIC. SCP commands needs to be initiated on the APIC CLI when transferring between an APIC and a Switch.
Also, keep in mind of the general syntax of scp.
scp [from_location] [to_location]
In the example on the document:
apic1# scp fab5-leaf1:/data/techsupport/local_fab5-leaf1_2018-05-29T08-16.tgz /data/techsupport
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