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John Pell
Spotlight
Spotlight

Did you know that there is an integration available for Nexus Dashboard Insights in to ServiceNow? 

You can find the details and request it here  

Screenshot 2023-07-21 at 11.27.09.png
Now you know there is an integration available, why should you consider implementing it.  Well here are a few benefits that you could see in your organisation from doing so

Benefit

Detail

Reduced mean time to resolution (MTTR)

Quicker identification & remediation of network issues because of improved visibility & data can lead to reduced downtime and improved service levels.

Improved visibility and troubleshooting capabilities

Presenting the networking traffic & performance data into ServiceNow provides a single pane of glass for IT operations teams giving them better understanding of their networks to quickly troubleshoot issues.

Automate incident management processes

ServiceNow can automatically create & assign incidents based on data from Dashboard Insights, freeing up IT staff to focus on more strategic initiatives.

Improved Compliance position

Organisations can centrally track & manage changes to their networks. This can help them to comply with industry regulations, such as PCI DSS & HIPAA.

Enhanced ServiceNow CMDB data

Dashboard Insights can enrich the data in ServiceNow's CMDB with additional information about network devices & configurations, helping IT staff to better understand their networks & make more informed decisions.

Enrichment of ServiceNow incidents with detailed telemetry data

Dashboard Insights can provide detailed telemetry data about network traffic & performance to ServiceNow incidents saving time in the troubleshooting & data capture phase of an incident. This can help IT staff to identify & resolve issues faster.

Reduced risk of outages and vulnerabilities

By gaining better visibility into their networks & automating incident management, Organisations can reduce the risk of outages and vulnerabilities. This can help to protect their businesses from financial losses & reputational damage

Accelerated change velocity

Through enriched CMDB data & Service Mapping, organisations can understand change impact faster resulting in accelerated change cycles within their networks. This can help them to keep pace with the ever-changing demands of their businesses

Cost savings

Organisations can realise cost savings in several areas, including reduced MTTR, improved efficiency & productivity within the IT Teams, whilst reducing organisational risk.

With each of these benefits, the integration between ServiceNow and Cisco Nexus Dashboard Insights empowers your organisation to effectively manage IT services, streamline network operations, ensure compliance, and drive positive business outcomes. It's a powerful combination that brings together the best of IT service management and network analytics, setting the stage for success in the digital era.

Any questions or comments on this tag me in the comments below

Comments
vinitlakhotiy
Beginner
Beginner

Great article...!!

Thank for sharing...John...!!

RistoHalonen5831
Beginner
Beginner

Nice and heklpful article, thanks for sharing.

olas02201
Beginner
Beginner

that is great, thanks so much for the info

akshathegde
Beginner
Beginner

The Nexus Insights dashboard truly detailed 

halfaroc1
Beginner
Beginner

Great article folk. Has a lot of information that provide us a guide to operate better.

juan.rosales
Beginner
Beginner

thanks, great article

deepaksaini.1989
Beginner
Beginner

Nice Article, thanks for the information 

s.morillo
Spotlight
Spotlight

This kind of integrations are the one that make the products grow more easy

heciu2001
Beginner
Beginner

Thank you for sharing! Great info! Much appreciated!

jshupick
Rising star
Rising star

Thank you for sharing! This is a great collaboration!

zarjer
Beginner
Beginner

How is the licensing for this Nexus dashboard?

Nice article, thanks for the sharing.

mahmoudimetwally
Beginner
Beginner

Thanks for sharing

philnordin
Beginner
Beginner

Thank you for the insightful article. It's a valuable read that sheds light on potential opportunities in conjunction with ServiceNow, which may not be widely known.

ViralPatel7456
Beginner
Beginner

Nice Article. Lots of learn from this. 

Thanks for sharing.

 

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