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N7K-F348XP-25 -"Reset (powered-down) because module does not boot"

simon.haystack
Level 1
Level 1

Hi,

 

I am having a problem with a 'new' card installed in a nexus 7004. The card powers on for a short time, then goes into powered-dn state. 

 

The outputs (below) I am looking at don't really point to anything obvious. Any ideas ?

 

Thanks

 

===============================================================================================

n7k# sho mod
Mod Ports Module-Type Model Status
--- ----- ----------------------------------- ------------------ ----------
1 0 Supervisor Module-2 N7K-SUP2 active *
3 24 10 Gbps Ethernet Module N7K-M224XP-23L ok
4 48 1/10 Gbps Ethernet Module N7K-F348XP-25 powered-dn

Mod Power-Status Reason
--- ------------ ---------------------------
4 powered-dn Reset (powered-down) because module does not boot

Mod Sw Hw
--- --------------- ------
1 8.2(6) 3.0
3 8.2(6) 1.1

 

Mod MAC-Address(es) Serial-Num
--- -------------------------------------- ----------
1 e4-c7-22-15-c6-78 to e4-c7-22-15-c6-8a JAF1801ABRG
3 84-78-ac-56-e9-a4 to 84-78-ac-56-e9-bf JAF1650ARCS
4 00-00-00-00-00-00 to 00-00-00-00-00-00 JAE19530232

Mod Online Diag Status
--- ------------------
1 Pass
3 Pass

* this terminal session

 

===============================================================================================

n7k# show inv
NAME: "Chassis", DESCR: "Nexus7000 C7004 (4 Slot) Chassis "
PID: N7K-C7004 , VID: V01 , SN: JAF1651ANDF

NAME: "Slot 1", DESCR: "Supervisor Module-2"
PID: N7K-SUP2 , VID: V03 , SN: JAF1801ABRG

NAME: "Slot 3", DESCR: "10 Gbps Ethernet Module"
PID: N7K-M224XP-23L , VID: V02 , SN: JAF1650ARCS

NAME: "Slot 4", DESCR: "1/10 Gbps Ethernet Module"
PID: N7K-F348XP-25 , VID: V01 , SN: JAE19530232

NAME: "Slot 33", DESCR: "Nexus7000 C7004 (4 Slot) Chassis Power Supply"
PID: N7K-AC-3KW , VID: V01 , SN: DTM165100D6

NAME: "Slot 34", DESCR: "Nexus7000 C7004 (4 Slot) Chassis Power Supply"
PID: N7K-AC-3KW , VID: V01 , SN: DTM165100AC

NAME: "Slot 37", DESCR: "Nexus7000 C7004 (4 Slot) Chassis Fan Module"
PID: N7K-C7004-FAN , VID: V01 , SN: JAF1651ARRQ

 

===============================================================================================

 

n7k# sh log | grep "odule 4"


2021 Oct 17 12:01:10 n7k %PLATFORM-2-MOD_DETECT: Module 4 detected (Serial number JAE19530232) Module-Type 1/10 Gbps Ethernet Module Model N7K-F348XP-25
2021 Oct 17 12:01:10 n7k %PLATFORM-2-MOD_PWRUP: Module 4 powered up (Serial number JAE19530232)
2021 Oct 17 12:01:10 n7k %PLATFORM-5-MOD_STATUS: Module 4 current-status is MOD_STATUS_POWERED_UP
2021 Oct 17 12:06:14 n7k %PLATFORM-2-MOD_DETECT: Module 4 detected (Serial number JAE19530232) Module-Type 1/10 Gbps Ethernet Module Model N7K-F348XP-25
2021 Oct 17 12:06:14 n7k %PLATFORM-2-MOD_PWRUP: Module 4 powered up (Serial number JAE19530232)
2021 Oct 17 12:06:14 n7k %PLATFORM-5-MOD_STATUS: Module 4 current-status is MOD_STATUS_POWERED_UP
2021 Oct 17 12:11:21 n7k %PLATFORM-2-MOD_DETECT: Module 4 detected (Serial number JAE19530232) Module-Type 1/10 Gbps Ethernet Module Model N7K-F348XP-25
2021 Oct 17 12:11:21 n7k %PLATFORM-2-MOD_PWRUP: Module 4 powered up (Serial number JAE19530232)
2021 Oct 17 12:11:21 n7k %PLATFORM-5-MOD_STATUS: Module 4 current-status is MOD_STATUS_POWERED_UP
2021 Oct 17 12:16:25 n7k %MODULE-2-MOD_FAIL: Initialization of module 4 (Serial number: JAE19530232) failed
2021 Oct 17 12:16:25 n7k %MODULE-2-MOD_FAIL: Initialization of module 4 (Serial number: JAE19530232) failed
2021 Oct 17 12:16:25 n7k %PLATFORM-2-MOD_PWRDN: Module 4 powered down (Serial number JAE19530232)
2021 Oct 17 12:16:25 n7k %PLATFORM-5-MOD_STATUS: Module 4 current-status is MOD_STATUS_CONFIGPOWERED_DOWN
2021 Oct 17 12:16:25 n7k %PLATFORM-5-MOD_STATUS: Module 4 current-status is MOD_STATUS_POWERED_DOWN
n7k#

 

===============================================================================================

 

n7k# show module internal activity module 4
****************** module activity log ***************

1) At 647048 usecs after Sun Oct 17 12:16:25 2021
End locking out standby sup / linecard upgrade


2) At 647009 usecs after Sun Oct 17 12:16:25 2021
Sending MTS_OPC_LC_STATUS_CHANGE to Registry


3) At 647005 usecs after Sun Oct 17 12:16:25 2021
Received MTS_OPC_PFM_MODULE_POWER_STATUS from node 257 Platform manager
Power status: Powered down


4) At 231397 usecs after Sun Oct 17 12:16:25 2021
Sending MTS_OPC_PFM_MODULE_SET_POWER_STATUS to Platform manager


5) At 231340 usecs after Sun Oct 17 12:16:25 2021
Sending MTS_OPC_LC_STATUS_CHANGE to Registry


6) At 231324 usecs after Sun Oct 17 12:16:25 2021
DEBUG: Non-MTS event
category_id(11), event_id(80), resource_id(1024)


7) At 231303 usecs after Sun Oct 17 12:16:25 2021
End locking out standby sup / linecard upgrade


At 231222 usecs after Sun Oct 17 12:16:25 2021
PWR_MGMT_SCRATCH_A_REG(0x1) = 0xdb, PWR_MGMT_POST_CODE_REG(0xb) = 0x0


9) At 231125 usecs after Sun Oct 17 12:16:25 2021
PWR_MGMT_REVISION_REG = 0x6f, PWR_MGMT_IO_CNTRL_REG = 0xc4
PWR_MGMT_TRIPLE_IO_STATUS_REG1 = 0x6f, PWR_MGMT_LCP_STATUS_REG=0x0


10) At 237079 usecs after Sun Oct 17 12:11:25 2021
Sending MTS_OPC_LC_STATUS_CHANGE to Registry


11) At 237075 usecs after Sun Oct 17 12:11:25 2021
Received MTS_OPC_PFM_MODULE_POWER_STATUS from node 257 Platform manager
Power status: Powered up


12) At 29504 usecs after Sun Oct 17 12:11:21 2021
Sending MTS_OPC_PFM_MODULE_SET_POWER_STATUS to Platform manager


13) At 29444 usecs after Sun Oct 17 12:11:21 2021
Start locking out standby sup / linecard upgrade


14) At 29438 usecs after Sun Oct 17 12:11:21 2021
Received MTS_OPC_PFM_MODULE_INSERTED from Platform manager


15) At 177022 usecs after Sun Oct 17 12:11:19 2021
End locking out standby sup / linecard upgrade


16) At 176971 usecs after Sun Oct 17 12:11:19 2021
Sending MTS_OPC_LC_STATUS_CHANGE to Registry


17) At 176958 usecs after Sun Oct 17 12:11:19 2021
Received MTS_OPC_PFM_MODULE_POWER_STATUS from node 257 Platform manager
Power status: Powered down


18) At 762656 usecs after Sun Oct 17 12:11:18 2021
Sending MTS_OPC_PFM_MODULE_SET_POWER_STATUS to Platform manager


19) At 762578 usecs after Sun Oct 17 12:11:18 2021
Sending MTS_OPC_LC_STATUS_CHANGE to Registry


20) At 762567 usecs after Sun Oct 17 12:11:18 2021
End locking out standby sup / linecard upgrade


21) At 762526 usecs after Sun Oct 17 12:11:18 2021
LC registration timeout (< max)


22) At 762510 usecs after Sun Oct 17 12:11:18 2021
PWR_MGMT_SCRATCH_A_REG(0x1) = 0xdb, PWR_MGMT_POST_CODE_REG(0xb) = 0x0


23) At 762413 usecs after Sun Oct 17 12:11:18 2021
PWR_MGMT_REVISION_REG = 0x6f, PWR_MGMT_IO_CNTRL_REG = 0xc4
PWR_MGMT_TRIPLE_IO_STATUS_REG1 = 0x6f, PWR_MGMT_LCP_STATUS_REG=0x0


24) At 767094 usecs after Sun Oct 17 12:06:18 2021
Sending MTS_OPC_LC_STATUS_CHANGE to Registry


25) At 767086 usecs after Sun Oct 17 12:06:18 2021
Received MTS_OPC_PFM_MODULE_POWER_STATUS from node 257 Platform manager
Power status: Powered up


26) At 559448 usecs after Sun Oct 17 12:06:14 2021
Sending MTS_OPC_PFM_MODULE_SET_POWER_STATUS to Platform manager


27) At 559390 usecs after Sun Oct 17 12:06:14 2021
Start locking out standby sup / linecard upgrade


28) At 559385 usecs after Sun Oct 17 12:06:14 2021
Received MTS_OPC_PFM_MODULE_INSERTED from Platform manager


29) At 827013 usecs after Sun Oct 17 12:06:12 2021
End locking out standby sup / linecard upgrade


30) At 826961 usecs after Sun Oct 17 12:06:12 2021
Sending MTS_OPC_LC_STATUS_CHANGE to Registry


31) At 826953 usecs after Sun Oct 17 12:06:12 2021
Received MTS_OPC_PFM_MODULE_POWER_STATUS from node 257 Platform manager
Power status: Powered down


32) At 401494 usecs after Sun Oct 17 12:06:12 2021
Sending MTS_OPC_PFM_MODULE_SET_POWER_STATUS to Platform manager


33) At 401390 usecs after Sun Oct 17 12:06:12 2021
Sending MTS_OPC_LC_STATUS_CHANGE to Registry


34) At 401376 usecs after Sun Oct 17 12:06:12 2021
End locking out standby sup / linecard upgrade


35) At 401336 usecs after Sun Oct 17 12:06:12 2021
LC registration timeout (< max)


36) At 401307 usecs after Sun Oct 17 12:06:12 2021
PWR_MGMT_SCRATCH_A_REG(0x1) = 0xdb, PWR_MGMT_POST_CODE_REG(0xb) = 0x0


37) At 401208 usecs after Sun Oct 17 12:06:12 2021
PWR_MGMT_REVISION_REG = 0x6f, PWR_MGMT_IO_CNTRL_REG = 0xc4
PWR_MGMT_TRIPLE_IO_STATUS_REG1 = 0x6f, PWR_MGMT_LCP_STATUS_REG=0x0


38) At 407083 usecs after Sun Oct 17 12:01:12 2021
Sending MTS_OPC_LC_STATUS_CHANGE to Registry


39) At 407078 usecs after Sun Oct 17 12:01:12 2021
Received MTS_OPC_PFM_MODULE_POWER_STATUS from node 257 Platform manager
Power status: Powered up


40) At 299610 usecs after Sun Oct 17 12:01:10 2021
Sending MTS_OPC_PFM_MODULE_SET_POWER_STATUS to Platform manager


41) At 299550 usecs after Sun Oct 17 12:01:10 2021
DEBUG: module object created (node_id:1024)


42) At 299499 usecs after Sun Oct 17 12:01:10 2021
Start locking out standby sup / linecard upgrade


43) At 299491 usecs after Sun Oct 17 12:01:10 2021
Received MTS_OPC_PFM_MODULE_INSERTED from Platform manager


44) At 210194 usecs after Sun Oct 17 11:59:21 2021
No startup config found (nodeid:1026) rc:1078460419 errno:1 (nil)

 

===============================================================================================

 

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