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N9K-X9732C-EX module stuck in Powered-Dn status and MOD_STATUS_ERRDOWN

ZachBrock
Level 1
Level 1

I see LCM_EV_PFM_SEEPROM_READ_ERROR in the events and MOD_STATUS_ERRDOWN in the system log.

 

 

2022 Dec  1 17:04:19 spk-ptt-nexus-c9508-1 %PLATFORM-2-PS_CAPACITY_CHANGE: Power supply PS8 changed its capacity. possibly due to On/Off or power cable removal/insertion (Serial number DTM192905NV)

2022 Dec  1 17:05:59 spk-ptt-nexus-c9508-1 %PLATFORM-2-MOD_REMOVE: Module 8 removed (Serial number )

2022 Dec  1 17:05:59 spk-ptt-nexus-c9508-1 %PLATFORM-2-MOD_PRESENT: Detected the presence of Module 8

2022 Dec  1 17:06:03 spk-ptt-nexus-c9508-1 %PLATFORM-2-MOD_REMOVE: Module 8 removed (Serial number )

2022 Dec  1 17:06:03 spk-ptt-nexus-c9508-1 %PLATFORM-2-MOD_PRESENT: Detected the presence of Module 8

2022 Dec  1 17:06:39 spk-ptt-nexus-c9508-1 %PLATFORM-2-PS_DETECT: Power supply 6 detected but shutdown (Serial number DTM192905NP)

2022 Dec  1 17:06:39 spk-ptt-nexus-c9508-1 %PLATFORM-5-PS_STATUS: PowerSupply 6 current-status is PS_SHUT Reason:FAULT/ALARM

2022 Dec  1 17:06:39 spk-ptt-nexus-c9508-1 %PLATFORM-2-PS_CAPACITY_CHANGE: Power supply PS6 changed its capacity. possibly due to On/Off or power cable removal/insertion (Serial number DTM192905NP)

2022 Dec  1 17:06:43 spk-ptt-nexus-c9508-1 %PLATFORM-2-PS_CAPACITY_CHANGE: Power supply PS6 changed its capacity. possibly due to On/Off or power cable removal/insertion (Serial number DTM192905NP) (message repeated 1 time)

2022 Dec  1 17:06:43 spk-ptt-nexus-c9508-1 %PLATFORM-5-PS_FOUND: Power supply 6 found (Serial number DTM192905NP)

2022 Dec  1 17:06:43 spk-ptt-nexus-c9508-1 %PLATFORM-2-PS_OK: Power supply 6 ok (Serial number DTM192905NP)

2022 Dec  1 17:06:43 spk-ptt-nexus-c9508-1 %PLATFORM-5-PS_STATUS: PowerSupply 6 current-status is PS_OK

2022 Dec  1 17:06:43 spk-ptt-nexus-c9508-1 %PLATFORM-2-PS_FANOK: Fan in Power supply 6 ok

2022 Dec  1 17:06:43 spk-ptt-nexus-c9508-1 %PLATFORM-2-PS_CAPACITY_CHANGE: Power supply PS6 changed its capacity. possibly due to On/Off or power cable removal/insertion (Serial number DTM192905NP)

2022 Dec  1 17:07:05 spk-ptt-nexus-c9508-1 %PLATFORM-2-MOD_REMOVE: Module 8 removed (Serial number )

2022 Dec  1 17:07:05 spk-ptt-nexus-c9508-1 %PLATFORM-2-MOD_PRESENT: Detected the presence of Module 8

2022 Dec  1 17:07:05 spk-ptt-nexus-c9508-1 %PLATFORM-5-MOD_STATUS: Module 8 current-status is MOD_STATUS_ERRDOWN

2022 Dec  1 17:07:05 spk-ptt-nexus-c9508-1 %PLATFORM-3-MOD_BRINGUP_MULTI_LIMIT: Giving up after multiple attempts were made to bring up the Module 8, (Serial number )

 

spk-ptt-nexus-c9508-1# show environment power | no-more

Power Supply:

Voltage: 12 Volts

Power                      Actual             Actual        Total

Supply    Model            Output             Input        Capacity     Status

                           (Watts )           (Watts )     (Watts )

-------  ----------  ---------------  ------  ----------  --------------------

1        N9K-PAC-3000W-B       654 W              696 W      3000 W      Ok

2        N9K-PAC-3000W-B       696 W              738 W      3000 W      Ok

3        N9K-PAC-3000W-B       605 W              643 W      3000 W      Ok

4        N9K-PAC-3000W-B       591 W              629 W      3000 W      Ok

5        N9K-PAC-3000W-B       591 W              647 W      3000 W      Ok

6        N9K-PAC-3000W-B       584 W              643 W      3000 W      Ok

7        ------------            0 W                0 W         0 W   Absent

8        N9K-PAC-3000W-B       591 W              654 W      3000 W      Ok

 

 

                                  Actual        Power     

Module    Model                     Draw    Allocated    Status

                                 (Watts )     (Watts )    

-------  -------------------  -----------  -----------  --------------

1        N9K-X9736C-FX           396.00 W     936.00 W    Powered-Up

2        N9K-X9736C-FX           360.00 W     936.00 W    Powered-Up

3        N9K-X9732C-EX           405.00 W     720.00 W    Powered-Up

4        N9K-X9732C-EX           320.00 W     720.00 W    Powered-Up

5        N9K-X9732C-EX           357.00 W     720.00 W    Powered-Up

6        N9K-X9732C-EX           356.00 W     720.00 W    Powered-Up

7        N9K-X9732C-EX           290.00 W     720.00 W    Powered-Up

8        linecard                  N/A          0.00 W    Powered-Dn

Xb21     xbar                      N/A          0.00 W    Absent

Xb22     N9K-C9508-FM-E          153.00 W     564.00 W    Powered-Up

Xb23     N9K-C9508-FM-E          152.00 W     564.00 W    Powered-Up

Xb24     N9K-C9508-FM-E          157.00 W     564.00 W    Powered-Up

Xb25     xbar                      N/A          0.00 W    Absent

Xb26     N9K-C9508-FM-E          144.00 W     564.00 W    Powered-Up

27       N9K-SUP-B                61.00 W      90.00 W    Powered-Up

28       N9K-SUP-B                63.00 W      90.00 W    Powered-Up

29       N9K-SC-A                 14.00 W      25.20 W    Powered-Up

30       N9K-SC-A                 14.00 W      25.20 W    Powered-Up

fan1     N9K-C9508-FAN           190.00 W     249.00 W    Powered-Up

fan2     N9K-C9508-FAN           187.00 W     249.00 W    Powered-Up

fan3     N9K-C9508-FAN           192.00 W     249.00 W    Powered-Up

 

N/A - Per module power not available

 

 

Power Usage Summary:

--------------------

Power Supply redundancy mode (configured)                Non-Redundant(combined)

Power Supply redundancy mode (operational)               Non-Redundant(combined)

 

Total Power Capacity (based on configured mode)            21000.00 W

Total Grid-A (first half of PS slots) Power Capacity       12000.00 W

Total Grid-B (second half of PS slots) Power Capacity      9000.00 W

Total Power of all Inputs (cumulative)                     21000.00 W

Total Power Output (actual draw)                           4314.00 W

Total Power Input (actual draw)                            4655.00 W

Total Power Allocated (budget)                             8707.00 W

Total Power Available for additional modules               12293.00 W

 

spk-ptt-nexus-c9508-1#

 

looking at the module events

 

35) FSM:<ID(2048): Slot 8, node 0x0800> Transition at 197550 usecs after Thu Dec  1 17:06:03 2022

    Previous state: [LCM_MOD_ST_LC_NOT_PRESENT]

    Triggered event: [LCM_EV_PFM_LC_REMOVED]

    Next state: [LCM_MOD_ST_LC_NOT_PRESENT]

 

36) FSM:<ID(2048): Slot 8, node 0x0800> Transition at 748034 usecs after Thu Dec  1 17:07:05 2022

    Previous state: [LCM_MOD_ST_LC_NOT_PRESENT]

    Triggered event: [LCM_EV_PFM_LC_REMOVED]

    Next state: [LCM_MOD_ST_LC_NOT_PRESENT]

 

37) FSM:<ID(2048): Slot 8, node 0x0800> Transition at 825878 usecs after Thu Dec  1 17:07:05 2022

    Previous state: [LCM_MOD_ST_LC_NOT_PRESENT]

    Triggered event: [LCM_EV_PFM_SEEPROM_READ_ERROR]

    Next state: [LCM_MOD_ST_LC_NOT_PRESENT]

    Curr state: [LCM_MOD_ST_LC_NOT_PRESENT]

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