Delivery Collaboration Portal (DCP2) External Knowledge Base

  Previous ArticleNext Article  The ability to upload documents in DCP is by default limited to Cisco employees. However it is possible for a customer or Cisco partner to be enabled to also upload documents. This will be necessary if you, as a custo...

  Previous ArticleNext Article  This article describes the life-cycle of a typical document following the Cisco Advanced Services quality policies. A document has to go through different stages before being made available to the customer. DCP capabi...

  Previous ArticleNext Article  At the completion of a milestone of a transactional project, the Customer is asked to sign a Milestone Completion Certificate (MCC). Only Milestone based transactional projects require such MCC signature. Other transa...

  Previous ArticleNext Article  As a customer you will have to accept the deliverable documents created as part of your Cisco Advanced services engagement. How to do this is explained in this article. The minimum requirement you need to fulfill is ...

  Previous ArticleNext Article  The ability to download documents is the essence of what you, as a Cisco customer or partner, will use DCP for. As you will see from the description below it is relatively easy to do. The minimum requirement you need...

  Previous ArticleNext Article  If you deal with large and many Cisco projects through DCP, you may want to create a list of contacts for easy reference. You can add your regular contacts in a simple list as explained in the previous article. You ca...

  Previous ArticleNext Article  Contact lists come handy when you consistently collaborate with the same people.  They provide an easy reference and selection when you need to enter or search for users within DCP. You can have contact lists with you...

  Previous ArticleNext Article  If you have multiple service engagements with Cisco and have multiple projects, you will find it useful to use Workviews. A Workview allows you to define custom groupings of your projects. The easiest way to start wor...

(This user guide is targeted for Cisco customers or partners using the Delivery Collaboration Portal for document sharing and collaboration.)   How to use this User Guide   Navigation and Essentials What is DCP Overview of DCP landing page Underst...

  Previous ArticleNext Article  Once invited to a workview or once you have created your own workview, you can group your documents under the different folders in the folder hierarchy. You can upload documents under the folders. To manage your docum...

  Previous ArticleNext Article  One of the many advantages of using workviews is that you can create a Folder hierarchy with it for easy document navigation. As an owner of a 'private' Workview or as a SPOC/Admin of a 'shared' Workview, you can crea...

  Previous ArticleNext Article  As a Cisco Partner or Customer it is also possible to create your own Contact List and even group them in Contact Groups. For protection reasons there are some limitations on whom you can add to your list of contacts....

  Previous ArticleNext Article  Workviews can be defined for multiple purposes: for Cisco partners to create customer specific workviews that group all projects pertaining to a specific customer. Or it might also be useful to create workviews groupi...

  Previous ArticleNext Article  To personalize your user experience with DCP, Preferences are provided to shortcut your navigation at login. The Preferences setting are provided in the top-right corner of the DCP landing-page, right from the Notifi...

  Previous ArticleNext Article  The Export function available with every table grid in DCP allows you to export the content of the table grid to a .csv file format. The export function will export exactly what is listed in the table grid. It will l...