Duo RDP for Windows PCs with Qualcomm/Snapdragon processors

[ChrisMangan]

We've procured a laptop to test these new processors for compatibility with our stack of MSP tools. Almost all software works great through their compatibility tools, except for Duo. Looking at the logs, it appears that it does a hard check for processor type and does not attempt an install beyond that.

Any plans for expanding support for these devices? If battery life claims are to be believed, these may become very popular soon. Right now my MSP cannot recommend them until supported by Duo or another 2FA provider.

[nthom]

Same issue here. I have windows copilot+ device that is also ARM64 and this is a show stopper for us deploying the device. 

[jsaling]

We are trying to replace Board iPads with Surface tablets, partially to enable Duo, but these have the ARM processors.

[Kevin Hankins]

Hi there! I can help answer this question. Yes, there are plans to have Duo WinLogon / RDP support ARM (Snapdragon) machines. In terms of timing for support, right now we are looking at the first half Cisco '25 fiscal year (which starts in August) as a landing spot for this capability. Any changes to timing will also be communicated, as this is an ongoing project. As we get closer to a 'Generally Available' date, Cisco / Duo comms will start spreading the good news. Thanks for the question! 

[nick-young]

Hi Kevin,

I have the same issue - we cannot deploy these devices until Cisco Duo is supported. I know your last update was about three and a half weeks ago but can you give any further update as we are keen to move forward with the Copilot+ PCs.