Activity in DevNet Collaboration
Hide Finesse Gadget Header/title
Hi, I'm trying to hide the "Supervisor Assist Gadget" title for the Finesse 3rd party gadget. In the gadget xml, I removed the title by which I was able to hide the gadget title and the text moved up to where the title is but now I'm getting empty s...
Webex / WxCC - Assigning agent license using API
Is there a way to assign a contact center agent license to a user using Webex API?When I list the available licenses I do not see any of the contact center license.https://developer.webex.com/docs/api/v1/licenses/list-licensesWhen I use the API to ge...
Problem with post api to add contact to webex
i have full access for admin role in sandbox.As per the provided link https://developer.webex.com/docs/api/v1/organization-contacts/create-a-contactI set each and every thing to my postman but some how i got every time 403 Forbidden.Please some one...
Risport70 selectCMDeviceExt does not return CTI Port status
I am trying to retrieve the registration status of phones and CTI ports on CUCM using Python. To do this I am first running the CUCM AXL query listPhone to get a list of all phones I'm interested in. Then I pass this list to the SelectCmDeviceExt RIS...
Resolved! Pass STORE Variable to iFrame URL
I am looking to pass a variable from the STORE Data Provider as part of an iFrame URL. For example:"widgets": {"comp1": {"attributes": {"src": "https://test/{$STORE.agent.agentId}"},"comp": "agentx-wc-iframe"}}The value is not being passed, rather th...
GPIO Code for Codec Pro
After some very long hours, many you tube videos, and reading countless pointless forums. I completely gave up looking for help and decided to start from scratch. Trial and error my friends! For all looking to control a projector screen based on Stan...
JTapi program to monitor all devices in CUCM
Hi I am looking to write a program using JTAPI to monitor all call events of all registered devices ( Phones alone - all types).. Can anyone help me with the classes i need to use and high level steps for the same.Your reply is appreciated.
Call Center Call Logs
Interested in retrieving call center agents' call log details.Used the below url https://xsi.nextiva.com/com.broadsoft.xsi-actions/v2.0/user/clusterx.kavi/directories/CallLogs/received/?startTime=2024-04-01T01:00:00 This one returns the received call...
Resolved! unable to retrieve UC certificate info using API
I am trying to retrieve certficate information against the Cisco sandbox collaboration 14.0. Here is my python code def getTomcat(hostname, username, password): body = {"service": "CAPF"}, response = requests.get( u...
Activating and Deastivating GPIO pins based on Standby State
Hello Everyone, HELP ! Its driving me insane! I am trying to automate screen control with the GPIO pins on a Codec Pro. I can get the screen to go up and down by changing the setting in GPIO with Output Standby Active.I have this set on Pin 4 to have...
Standalone service integration for Contact Center
Hi,I'm looking for a solution which allows me to create integration that can work as standalone service in a background.The main issue for me now is authentication because all examples are using mostly OAuth2 which requires a user interaction. But I ...
JTAPI Getting Conference parties
HI guys,I'm trying to get a list of conferenced parties from CiscoConferenceEndEv by calling the cev.getFinalCall().getConnections() method.The problem I'm hitting is, sometimes I'll get the entire list of participants, sometimes I'll get a NullPoint...
JTAPI Monitoring Scalability
What is the most scalable way to notify desktop applications of CTI events?If we have > 10,000 phones on a CUCM, is there a way to notify >10,000 desktops of basic CTI events (device states like off hook, incoming calls, etc.) Our concern is that mon...
Using WxCC API with in the Flow designer
Hi, I would like to inquire whether it's possible to call the WxCC API within a flow. My intention is to modify the value of a global variable within the flow, enabling authorized business users to update the global variable status using phone calls....
Webex Contact Center; Webexconnect; HTTP node; Http POST fail MS API
I am building a chat that translates between Spanish and English. I am using Azure AI (Microsoft language) API. I am using the command 'detect'. When I call the initial post my flow fails. If I test this node within the flow I get the desired res...
| User | Helpful Count |
|---|---|
| 3 | |
| 1 | |
| 1 | |
| 1 | |
| 1 |
