HI guys,I'm trying to get a list of conferenced parties from CiscoConferenceEndEv by calling the cev.getFinalCall().getConnections() method.The problem I'm hitting is, sometimes I'll get the entire list of participants, sometimes I'll get a NullPoint...
Hi, is there anything planned to make the webex searchbar also useable for other tabs? I ask because we want to create a phonebook which will be integrated to webex with a URL Tab. Of course it would be great if there was any option that webex is sea...
Hi!I am trying to reach a sandbox UCCE CTI server, using protocol version 24.Most of the times the session gets open after a few OPEN_REQ messages: OPEN_CONF arrives with valid fields.Sometimes, however, I don't get an OPEN_CONF, but a FAILURE_CONF a...
Hello,I installed a Room Kit EQ and want to send a RS-232 Command to the Beamer when the Device will start up or go in Standby..I also have installed the Beta Version of Room OS and the Line from The USB to the Beamer is working (Test it with HEX com...
Hello I'm creating finesse chat widget for agent to agent chat using finesse js API. I want agent status to show in agent list (online / offline). I want to know how can I detect if some agent is logged out or logged in. Is there is any thing simila...
Dear Cisco Community,I am testing our CTI Server protocol integration against the UCCX 12.5 Sandbox environment. Our integration code previously worked smoothly with the PCCE 12.6 Sandbox environment (several days ago when the environment was still a...
Hi All, It seems there is a CSS file that contains the look and feel of Finesse which makes it easier to have gadgets look more native. The catch is it is only available as of Finesse 12.6(2) which means it is not available on previous Finesse versio...
Does anyone have an idea how to solve this Internal error? I am making a call to the CCMP API using the following request body: POST /ResourceManagement HTTP/1.1 <soap:Envelope xmlns:res="http://www.exony.com/schemas/2009/10/resourcemanagement" xmln...
I need help Anyone present with experience in using restconf to modify the configuration on dial-peers in a CUBE (Cat8000V version 17.10.1a). More specific I need to apply shutdown to a dial-peer using a restconf call.
Dear Community members, I am trying to use a Cisco Codec Plus to connect to an external conference via SIP and receive interpretation audio from another Audio only service at the same time. Therefore I use the multipoint capability of the Cisco Codec...
Hi,I've successfully sent a device specific XSI command to a phone using JTAPI:var str = "<CiscoIPPhoneExecute><ExecuteItem Priority=\"0\" URL=\"Key:Mute\"/></CiscoIPPhoneExecute>";terminal.sendData(str.getBytes()); Our application must use Windows T...
Hello, This is regarding a UCCE environment version 12.6(2). We have a custom gadget (Web Application) in Finesse that is compatible with IE mode only. Since Finesse version 12.6 is not compatible with IE mode (only with Chrome and Edge Chromium), is...
Hi all how are you!, please i need some help and tips for an implementation that I have never done it before; the client calls in into a script and is being redirected to an agent(CSQ). then agent talks to the client and redirect (via transfer manual...
hello alli was searching on how to integrate PCCE with C4C CRM system, and there were no documentation regarding this matter.i need to know what should be done from the PCCE side in order to route the calls to the CRM system and show the call informa...
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