Activity in DevNet Collaboration
Resolved! Pass STORE Variable to iFrame URL
I am looking to pass a variable from the STORE Data Provider as part of an iFrame URL. For example:"widgets": {"comp1": {"attributes": {"src": "https://test/{$STORE.agent.agentId}"},"comp": "agentx-wc-iframe"}}The value is not being passed, rather th...
GPIO Code for Codec Pro
After some very long hours, many you tube videos, and reading countless pointless forums. I completely gave up looking for help and decided to start from scratch. Trial and error my friends! For all looking to control a projector screen based on Stan...
JTapi program to monitor all devices in CUCM
Hi I am looking to write a program using JTAPI to monitor all call events of all registered devices ( Phones alone - all types).. Can anyone help me with the classes i need to use and high level steps for the same.Your reply is appreciated.
Call Center Call Logs
Interested in retrieving call center agents' call log details.Used the below url https://xsi.nextiva.com/com.broadsoft.xsi-actions/v2.0/user/clusterx.kavi/directories/CallLogs/received/?startTime=2024-04-01T01:00:00 This one returns the received call...
Hide Finesse Gadget Header/title
Hi, I'm trying to hide the "Supervisor Assist Gadget" title for the Finesse 3rd party gadget. In the gadget xml, I removed the title by which I was able to hide the gadget title and the text moved up to where the title is but now I'm getting empty s...
Resolved! unable to retrieve UC certificate info using API
I am trying to retrieve certficate information against the Cisco sandbox collaboration 14.0. Here is my python code def getTomcat(hostname, username, password): body = {"service": "CAPF"}, response = requests.get( u...
Activating and Deastivating GPIO pins based on Standby State
Hello Everyone, HELP ! Its driving me insane! I am trying to automate screen control with the GPIO pins on a Codec Pro. I can get the screen to go up and down by changing the setting in GPIO with Output Standby Active.I have this set on Pin 4 to have...
Standalone service integration for Contact Center
Hi,I'm looking for a solution which allows me to create integration that can work as standalone service in a background.The main issue for me now is authentication because all examples are using mostly OAuth2 which requires a user interaction. But I ...
JTAPI Getting Conference parties
HI guys,I'm trying to get a list of conferenced parties from CiscoConferenceEndEv by calling the cev.getFinalCall().getConnections() method.The problem I'm hitting is, sometimes I'll get the entire list of participants, sometimes I'll get a NullPoint...
JTAPI Monitoring Scalability
What is the most scalable way to notify desktop applications of CTI events?If we have > 10,000 phones on a CUCM, is there a way to notify >10,000 desktops of basic CTI events (device states like off hook, incoming calls, etc.) Our concern is that mon...
Using WxCC API with in the Flow designer
Hi, I would like to inquire whether it's possible to call the WxCC API within a flow. My intention is to modify the value of a global variable within the flow, enabling authorized business users to update the global variable status using phone calls....
Webex Contact Center; Webexconnect; HTTP node; Http POST fail MS API
I am building a chat that translates between Spanish and English. I am using Azure AI (Microsoft language) API. I am using the command 'detect'. When I call the initial post my flow fails. If I test this node within the flow I get the desired res...
Error while loading user cache for tenantId
From the Webex Contact Center for Developers portal, I'm attempting a basic call on the Get Tasks API. I'm signed into the portal, I'm on the page appropriate documentation page: Get Tasks accessing the Try Out functionality. I've specified an approp...
xAPI code for sending DTMF to Codec Pro or Webex cloud not functions?
Hello community,we use a Codec Pro in a meeting room controlled by a third party controler over SSH instead of a RoomNaviagtor or Touch10. This works fine up to a certain point. We want to join a webinar. And for that we have to enter the Panelist co...
My CCNA exam got revoked.
Hi,I am Manoj,Yesterday 14th November 2023 I was giving my CCNA exam as scheduled.After all the pre-checks Proctor released my exam,After releasing the exam, proctor pinged in the chat that my face is not clearly visible so I adjusted my laptop scree...
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