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A built-in element encountered an exception of type com.audium.server.Audium.Exception

Hi,

We used a built-in Action-Element to retrieve encrypted data from a internal web-page. We kept encounter an exception that elute us to think the ActionResponse-message is incorrect.  The exception is:

Caused by: com.audium.server.AudiumException: Execution failed for action element 'Encrypt_SSN' with the following error:

at com.audium.server.controller.HttpActionElement.parseResponseDoc(HttpActionElement.java:142)

at com.audium.server.controller.HttpActionElement.doAction(HttpActionElement.java:116)

at com.audium.server.voiceElement.ActionElementBase.service(ActionElementBase.java:390)

... 21 more

The returned XML message from the web page is:

<?xml version='1.0' encoding='UTF-8'?>

<result>

  <status>success</status>

  <error></error>

  <new_data>

   <session name="Encrypt_SSN">EAAQz++B7QSG3fD+OqtO+blcrA==</session>

  </new_data>

  <set_uid></set_uid>

  <set_flag></set_flag>

  <log>

   <custom name="Message">Encrypted SSN = EAAQz++B7QSG3fD+OqtO+blcrA==</custom>

  </log>

  <set_default_path></set_default_path>

  <set_maintainer></set_maintainer>

  <set_timeout></set_timeout>

  <set_main_doc_content>

   <language>en-US</language>

   <encoding>UTF-8</encoding>

  </set_main_doc_content>

</result>

We validated the XML-message and it seemed to conform to the ActionResponse.DTD.  Have you seen this issue before and how did you resolved it?

Many thanks in advance.

-Hai Le

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1 REPLY 1
Cisco Employee

Re: A built-in element encountered an exception of type com.audium.server.Audium.Exception

Hi,

Did you had chance to refer the following urls

  I would also request to post if there is any further questions related to the topic under -Customer Voice Portal community.

Thanks and Regards,

Geevarghese

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