Can I build an application which can change data (for example: CallStausZones to C and CallResult to 10 for manual close contacts) directly on SQL DL table?
May exist some API which can do:
show contact list and personal callback list for campaigns,
manual close contacts
change phone number, callback data
make callback (personal and regular at the same time, not only one type which is set on campaign)
change priorities of outbound contacts on Campaign
I ask because I found that "Other applications are not allowed to access it for reading, writing, or using triggers." in documentation and now I wonder how can I do that. Maybe exist some other solution for that?
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