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Change on DL_CCCC_XXXX tables

Hi,

Can I build an application which can change data (for example: CallStausZones to C and CallResult to 10 for manual close contacts) directly on SQL DL table?

May exist some API which can do:

  • show contact list and personal callback list for campaigns,
  • manual close contacts
  • reopen contacts
  • change phone number, callback data
  • make callback (personal and regular at the same time, not only one type which is set on campaign)
  • change priorities of outbound contacts on Campaign
  • etc.?

I ask because I found that "Other applications are not allowed to access it for reading, writing, or using triggers." in documentation and now I wonder how can I do that. Maybe exist some other solution for that?

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Cisco Employee

Re: Change on DL_CCCC_XXXX tables

Hi Adrian,

  Just adding the url for people who may visit this page - Change on DL_CCCC_XXXX tables

Thanks and Regards,

Geevarghese

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