Hello Everyone,
I would like to validate my understanding on Cisco Jabber Bot integration with AWS Lex (NLP) based on given documentation. There is no direct channel integration of Cisco Jabber with Lex, Cisco provides an option to interact with Lex through Jabber Bot.
- Cisco Unified IM & Presence server Admin has to create Cisco Jabber user (Jabber Bot)
- Users of Cisco Jabber sends message to Jabber Bot User
- Jabber Bot SDK (built on top of Bot Kit SDK) listens to Cisco Unified IM & Presence server for messages through Webhook
- Jabber Bot SDK transforms incoming message to Lex specific format and invokes Lex NLP using middle-ware (Bot kit connector)
- Lex sends the response to Jabber Bot SDK
- Jabber Bot SDK respond to Cisco Jabber user as plain text or rich text message
Thanks
Leo
