DeviceInformationX Endpoint 403 Error

[aheinric1]

Hello All,

I am working on writing a java program to gather device information.  In the information I gather about the device I would like the serial number which isn't included in the cucm RISService.  So as a secondary method to retrieve the serial number I attempted to use the http://<ip address>/DeviceInformationX to get the serial number.  This works fine from my browser.  However, when I write out the URLConnection in java I always get a 403 forbidden error for that endpoint.  Has anyone run into this issue?

Thanks in advance,

Austin

[aheinric1]

I wanted to update this discussion with the answer.  The reason the HTTP request was not responding was that "Web Access" was disabled for the phone in CUCM.  After it was enabled, the HTTP request was successful.