How do you setup the wait limits for MOH files

[phillip-wright]

Pretty simple task I hope, I want my MoH files to play for 20 secs then progress to the 1st queue prompt then play for 30 secs and progress to the 2nd queue prompt. In Call Studio what elements do I engage to do this?

[Geevarghese Cheria]

Hi Phillip,

   Iam not sure whether  this url will help you - CVP music in Q streaming | Contact Center | Cisco Support Community | 5926 | 11770426

For further quries related to topic please post under Customer Voice Portal community.

Thanks and Regards,

Geevarghese