cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
252
Views
0
Helpful
1
Replies

options to integrate voice & video in IOS

lipengrd1
Level 1
Level 1

I'm working on a UCCE demo which includes a ios client. To my knowledge, both jabber guest and remote expert mobile work fine. So what is the difference and need some tutorials.

1 Reply 1

hemajosh
Level 4
Level 4

ReMobile allows customers add features to consumer applications to enhance the experience of the user. It allows the user to intiate voice and video chat with an expert.Expert can co-browse with user and see the consumer side application.

Not very sure about Jabber Guest functionality but below are few docs which are available for both the products:

Jabber Guest:
http://www.cisco.com/c/en/us/support/unified-communications/jabber-guest/tsd-products-support-series-home.html

Remote Expert Mobile:
http://www.cisco.com/c/en/us/products/customer-collaboration/remote-expert-mobile/index.html
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/remote_expert_mobile/remote_expert_mobile_1061/doc/guide/cisco-remote-expert-mobile-documentation-guide-1061.pdf


Hope it helps

Regards
Hemant