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dwehbe
Cisco Employee

PCCE 12.5 - Finesse agent unable to tranfer or end task properly

In Sandbox: Packaged Contact Center Enterprise 12.5
I am trying to listen to XMPP message from socialminer 12.5.
Accept and start notifications are working but transfer and end task are not sending back socialminer messages.
Error: <errormessage>connecting to social miner failed - timeout or unexpected exception.</errormessage>

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