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Using WebEx XML API with Duo Authentication

AProkop
Level 1
Level 1

I have an application that calls the XML APIs for WebEx Meetings.  They work fine on my developer instance of WebEx.  However, I can't get them to work on my production instance.  The production instance uses Duo and the developer instance does not.  I receive this error on the production instance.  Is this because of Duo?  If so, is there a way to solve this?

 

<?xml version="1.0" encoding="UTF-8"?><serv:message xmlns:serv="http://www.webex.com/schemas/2002/06/service" xmlns:com="http://www.webex.com/schemas/2002/06/common" xmlns:history="http://www.webex.com/schemas/2002/06/service/history"><serv:header><serv:response><serv:result>FAILURE</serv:result><serv:reason>Incorrect user or password</serv:reason><serv:gsbStatus>PRIMARY</serv:gsbStatus><serv:exceptionID>030002</serv:exceptionID></serv:response></serv:header><serv:body><serv:bodyContent/></serv:body></serv:message>

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