Manual Outbound CTI information with Cisco UCCX integration

[kdevaraj42502]

Hi Team,

Does Cisco UCCX provides CTI information for manual outbound calls? or do we need to rely on Manual outbound calls via JTAPI and UCCX for ACD information.

Thanks

Karthi Devaraj

[Geevarghese Cheria]

Hi Karthi,

I think this relative url will help to answer your question -

Also request to post further quires related under the community - 

Express CTI

Thanks and Regards,

Geevarghese