ACTIVE WITH ERROR occurs at IR1835 in Devnet Sandbox.

[oyuto1012]

I have made a reservation with IR1835 in devnet sandbox, but I get an Active with error and cannot use it.
Can you please solve this problem for me?

[bigevilbeard]

@oyuto1012 sometimes this happens with the set-up - suggest cancelling the current reservation and grab a new one. If the error persists - revert back here and this can be raised with ENG.

Hope this helps.

[oyuto1012]

I tried cancelling the current reservation and trying again, and also tried to make a reservation from a different account.
The result did not change.

[bigevilbeard]

@oyuto1012 i asked ENG to take a look, please standby whilst they investigate

[TomaszPawlowski0668]

i have the same problem. I already canceled one reservation and started a new one but the same problem. 

"ERROR detected when calling Resource Driver Command [Setup] for resource [IR1800_1].
Friendly Error Message: IR1101 Setup Error from Resource:IR1800_1
Technical Error Message: SSH not accessible for IR1800_1At Address:10.10.20.82
Error Location: IoT_IR_ResDriverssh_probe
07:15:43 Errors occurred preparing environment. Please use the forum at"

[bigevilbeard]

Someone posted on this the other day https://community.cisco.com/t5/devnet-sandbox/lab-not-working-ir1101-industrial-routing-and-edge-compute/td-p/4802513