Cisco Unity Connection Licence Expired - Sandbox Lab UCCX 11.5

[canberraadams1]

When in Cisco Unity Connection Administration I am getting a licensing error " License violation has occurred for 324 day(s) and crossed the grace period. System is now in Expiration mode." Is there anyway to have the licence renewed?

[jacoadam]

Hello Michael,

I will check the UCCX Sandbox and get the licensing issues resolved.

Thanks!

Jacob

[jacoadam]

Hello Michael,

I setup a UCCX 11.5 Sandbox and the licenses are normal for me. Could you please share with me your username so I can check and see what the issue is with your reservation?

Thanks!

Jacob

[canberraadams1]

Hi Jacob,

Thanks for your email.

My UN is canberraadams1, my sandbox ID is

15808af2-11b0-4b44-965e-5310c80082fc

Thanks,

Michael Adams

[jacoadam]

Hello Michael,

It looks like you've reserved the UCCX 11.6 lab, I thought you were in the 11.5 lab. I will check the license in that lab and let you know if I find any errors.

Thanks!
Jacob

[jacoadam]

Hello Michael,

I see the license issue now. I will get the Sandbox patched and let you know.

Thanks!

Jacob

[jacoadam]

Hello Michael,

I have updated the license for the UCCX 11.6 Sandbox.

Thanks!
Jacob