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Announcements

Updates to Sandbox Reservation Internet Access Policy

Due to changes in our networking policies, we are updating the internet access policy within our sandbox reservation instances.
Hosts will no longer have internet access outbound.
This should not affect the overall functionality or access to the resources within the sandbox instances, connecting via VPN.

Keep Innovating!

DevNet Sandbox Team

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Collaboration 11.5 lab provisioning failed

Hi

I wanted to give the collaboration lab in the cloud a whirl today. So I created one.. up until the provisioning stage, everything went well, I get the email with an ETA and all.

And then, the lab status turned "Active (with error)". Looking at the activity feed, all I se is

'Setup' environment command on 'Collaboration 1...' failed with 'VM Provision Failure' error.

And, the second mail with the VPN credentials never came. I suppose one has to do with the other. And now even though at this point I don't need CIMP yet, I can't access the CUCM to get started with my work.

What can I do here? Cancel reservation and try again?

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Re: Collaboration 11.5 lab provisioning failed

Hi Stephen,

I was able to cancel the reservation.  Please try the reservation again.

This is a new lab so if a second try doesn't work I'll obtain additional assistance.  Please post your result here.

Thanks,

Craig

View solution in original post

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Contributor

Re: Collaboration 11.5 lab provisioning failed

Hi Stephen,

I was able to cancel the reservation.  Please try the reservation again.

This is a new lab so if a second try doesn't work I'll obtain additional assistance.  Please post your result here.

Thanks,

Craig

View solution in original post

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Contributor

Re: Collaboration 11.5 lab provisioning failed

Hi Stephan,

I saw that you retried and it failed again.  However I believe we've now identified and corrected the issue.  If you try once more I expect it will work.

Thanks,

Craig

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Re: Collaboration 11.5 lab provisioning failed

Alright, I'll try again. Third time's the charm

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Re: Collaboration 11.5 lab provisioning failed

Indeed.. the lab is now up. Thanks

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