DevNet Sandbox Down Since Yesterday — Any ETA for Service Restoration?

[Abid385]

Hi Team,

I have been trying to access the Cisco DevNet Sandbox since yesterday, but I keep receiving an error message. Could you please confirm if there is any ongoing maintenance activity and provide an estimated timeline for when the service will be restored?

I have checked the DevNet portal and community threads, but have not seen any recent updates regarding the outage.

I would appreciate any information you can provide about when new reservations might become available again.

Thank you for your support!

Best Regards,
Abid

[bigevilbeard]

@Abid385 when logging in I see a banner

”Sandbox is undergoing maintenance. New launches not available right now. Thanks for your patience”

Suggest to check back in 24 hrs.

[Abid385]

@bigevilbeard Thank you for your feedback. But it has been more than 48 hours since the sandbox services are down and there is no update about the restoration

[bigevilbeard]

@Abid385 Work must be taking longer than expected. All we can do is wait. If you have access to dCloud you can lab there.

[jokearns1]

@All 
The issue we saw two weeks ago reared its ugly head again and we we caught over the weekend. 
Good news is we found root cause (a storm on the network) and bringing things back in the next few hours at full capacity. Isolating it was very troublesome. 
Apologies for not updating the community sooner. The whole team have been heads down. Nightmare few days.
Thanks, 
Joe 

[bigevilbeard]

@jokearns1 No apology required, the community know how hard the team works to keep the sandbox’s running and open to the community here.

[garciag1646]

I'm seeing that the sandbox is currently down again, it was just up this morning after 48 hours of downtime.. Did the same issue persist? 

[jokearns1 · Accepted solution]

Hi, 

It was a different issue but we had to clean up some stuff from the RARP storm. Back online now. 

Joe