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Announcements

Updates to Sandbox Reservation Internet Access Policy

Due to changes in our networking policies, we are updating the internet access policy within our sandbox reservation instances.
Hosts will no longer have internet access outbound.
This should not affect the overall functionality or access to the resources within the sandbox instances, connecting via VPN.

Keep Innovating!

DevNet Sandbox Team

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Beginner

Extending Sandbox End Time - Not permitted?

I am trying to extend my sandbox end time via the menu item in the sandbox. Not matter what duration I try to add, it always errors out with: 

 
Could not save the sandbox. The following issues were found: 
- Sandbox exceeds maximum duration
 
Is there an other way to extend the time, or is that not doable. I can always create a new sandbox I guess, but that would be a waste of time and resources for me and Cisco,
 
Anyone know the correct way to do this?
 
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Extending Sandbox End Time - Not permitted?

Hi Peter,

 

Your reservation is extended with another 3 days.

 

 

View solution in original post

5 REPLIES 5
Cisco Employee

Re: Extending Sandbox End Time - Not permitted?

Hi Peter,

 

Your reservation is extended with another 3 days.

 

 

View solution in original post

Beginner

Re: Extending Sandbox End Time - Not permitted?

Great, thank you very much. So do I need to request extensions here instead of thru the web page in the future if needed?

Cisco Employee

Re: Extending Sandbox End Time - Not permitted?

 

Actually you can reserve with your preferred duration other than default hours.

 

Screen Shot 2019-04-22 at 11.45.49 PM.png

 

Cisco Employee

Re: Extending Sandbox End Time - Not permitted?

You (and other users) can extend your own reservations up to the maximum duration supported for a lab.  For most labs that is a week, some high resource/utilization labs have shorter max durations.  For those you can request an extension through the community here, however we cannot always support extended durations due to demands on some labs.  

 

Thanks, Hank 

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Beginner

Re: Extending Sandbox End Time - Not permitted?

Thanks for the info Hank!

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