11-26-2018 08:59 AM - edited 06-04-2019 02:44 AM
Hello,
I want to make some voice/video calls between 2 Jabber users. For that I need to connect 2 devices to my sandbox instance on 2 different workstations, but I have only one VPN credentials, and it seems that it's not possible to have 2 VPN on 2 workstations at the same time with this credentials
How can I resolve that ? is it possible to create additional VPN user ?
Thanks in advance for your help
Regards,
Baptiste
11-26-2018 08:44 PM
Hi Baptiste,
Please share your sandbox reservation ID with us and we can setup another VPN account for you.
Thanks,
Bob
11-27-2018 12:54 AM
Thanks for your quick answer Bob,
here is our sandbox ID (I work with my colleague Romain Jezequel, owner of this sandbox) : b7b19531-6957-43a9-849c-2124082ecf86
This manual process is the only one ? Because I'm afraid I will disturb you every week to do the same things, when my sandbox will be desactivated. Because our test will remain more than 1 week
Is it a way to have this sandbox with 2 VPN credentials activated more than 1 week ?
Thanks in advance
Baptiste
Regards,
11-27-2018 02:24 AM
Hi Baptiste,
We've setup VPN account for you and sent to you using email.
We can extend your reservation with more time so there is no need to re-book this sandbox. Please suggest your preferred duration for your reservation.
Regards,
Bob
11-27-2018 02:48 AM
Thanks Bob,
if we can have the sandbox up during 1 month till the end of the year it will be fine
Thanks very much
Baptiste
11-27-2018 04:55 AM
Your reservation is extended with extra 4 weeks.
11-28-2018 01:23 AM
Thank you very much, it's perfect !
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