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csco12688275
Beginner

I have downloaded and and configured "Anyconnect vpn client software" but I am having the problem connecting because the password that I received through my e-mail is not acceptable.

I have downloaded and and configured "Anyconnect vpn client software" but I am having the problem connecting because the password that I received through my e-mail is not acceptable.

2 REPLIES 2
crnewman
Contributor

Hi Mohenyi,

Could you let me know the email address (or a portion of it) associated with the account you logged in and also the lab you reserved?  I can take a look at your specific issue.

From the reservation window, there is button labeled Output.  If you press this button a window will open that will also show you your VPN credentials.  I recommend cutting and pasting the password.  Additionally, the VPN session will only allow one user at a time.  If you've shared the VPN credentials with others that may be logged in could also be the problem.

Thanks,

Craig

Hi Craig,

I have checked the "OUTPUT" window you spoke about, but it's just empty.

I reserved "Collaboration 11.5"

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