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Missing "Lab Network Address" URL from Dedicated Collaboration Labs email

jokearns1
Cisco Employee
Cisco Employee

‎06-10-2015 02:03 AM - edited ‎06-04-2019 02:18 AM

Hi Sandbox Users,

We are experiencing an intermittent  issue with our Collaboration 10.5, 9.1 and jabber guest dedicated labs. On some occasions, the email sent at the start of a session does not contain the Lab Network Address URL. You will see NA in this field as shown below.

  • Your Lab's private VPN connection information:
  • Lab Network Address: NA
  • Username: XXXXXX
  • Password: XXXXXX


If you do come across this issue, please let us know by replying to this thread.

We are currently troubleshooting this and hope to have a resolution very soon.

Thanks,

The DevNet Sandbox Team

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jokearns1
Cisco Employee
Cisco Employee

‎06-10-2015 03:33 PM

Hi Sandbox Users,

We have implemented a fix for the above issue.

All collaboration enablement labs are now available to reserve.

If anyone does notice this issue reoccurring, please respond to this this thread.

Thank you for your patients,

Regards,

Sandbox Support Team

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