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Cisco Employee

Not able to create webex meeting sandbox

Hi Team,

 

I'm not able to create webex meeting sandbox. when i click on reserve it now button on bottom of the page  https://developer.cisco.com/webex-meetings/   the new page opens shows Sandbox Lab not found error.

9 REPLIES 9
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Cisco Employee

Hello @anshuman i have asked our team to look into this.

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Cisco Employee

@anshuman i am advised by our team the Sandbox team is aware of this issue and is currently working on resolution. Please check later.

 

Hope this helps.

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I'm still getting the below error when i tried to reserve the sandbox:

 

Hi anshumas@cisco.com,

User [anshumas] is already present in the apidemeu.webex.com organization. You can perform a password reset for this account at https://apidemoeu.webex.com, if needed. To provision additional accounts, please run the "Provision_WebEx" command, specifying a new, unique email address.

Regards,
Sandbox Team

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You may have requested WebEx account before. You can have your password reset while visiting https://apidemoeu.webex.com using your email.  

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i have been doing this from long time.. i had cisco user id and used the same and it used to reserve sandbox with the same id and updated password(which i get in mail) but today i got this error. What am i supposed to do?

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Cisco Employee

The WebEx sandbox is fixed and public again. Please let us know if any issues. 

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Cisco Employee

Screen Shot 2021-01-15 at 5.50.06 PM.png

 

An alternative way is to create another user using "command" instructed. Please ensure the userid & email are distinct from your old ones.  

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the fields are disabled/read only.. not able to edit it. shall i delete this and try with new one? will i get same error if i do that?

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Yes, you need to spin up a new reservation to invoke "Command". 

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