01-13-2021 02:51 AM
Hi Team,
I'm not able to create webex meeting sandbox. when i click on reserve it now button on bottom of the page https://developer.cisco.com/webex-meetings/ the new page opens shows Sandbox Lab not found error.
01-13-2021 04:05 AM
Hello @anshuman i have asked our team to look into this.
01-13-2021 08:44 AM
@anshuman i am advised by our team the Sandbox team is aware of this issue and is currently working on resolution. Please check later.
Hope this helps.
01-14-2021 08:35 PM
I'm still getting the below error when i tried to reserve the sandbox:
Hi anshumas@cisco.com,
User [anshumas] is already present in the apidemeu.webex.com organization. You can perform a password reset for this account at https://apidemoeu.webex.com, if needed. To provision additional accounts, please run the "Provision_WebEx" command, specifying a new, unique email address.
Regards,
Sandbox Team
01-14-2021 10:58 PM
You may have requested WebEx account before. You can have your password reset while visiting https://apidemoeu.webex.com using your email.
01-15-2021 01:38 AM
i have been doing this from long time.. i had cisco user id and used the same and it used to reserve sandbox with the same id and updated password(which i get in mail) but today i got this error. What am i supposed to do?
01-13-2021 08:55 AM
The WebEx sandbox is fixed and public again. Please let us know if any issues.
01-15-2021 01:53 AM
An alternative way is to create another user using "command" instructed. Please ensure the userid & email are distinct from your old ones.
01-15-2021 04:30 AM
the fields are disabled/read only.. not able to edit it. shall i delete this and try with new one? will i get same error if i do that?
01-15-2021 06:20 AM
Yes, you need to spin up a new reservation to invoke "Command".
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