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Not able to create webex meeting sandbox

Hi Team,

 

I'm not able to create webex meeting sandbox. when i click on reserve it now button on bottom of the page  https://developer.cisco.com/webex-meetings/   the new page opens shows Sandbox Lab not found error.

9 REPLIES 9
bigevilbeard
Cisco Employee

Hello @anshuman i have asked our team to look into this.

bigevilbeard
Cisco Employee

@anshuman i am advised by our team the Sandbox team is aware of this issue and is currently working on resolution. Please check later.

 

Hope this helps.

I'm still getting the below error when i tried to reserve the sandbox:

 

Hi anshumas@cisco.com,

User [anshumas] is already present in the apidemeu.webex.com organization. You can perform a password reset for this account at https://apidemoeu.webex.com, if needed. To provision additional accounts, please run the "Provision_WebEx" command, specifying a new, unique email address.

Regards,
Sandbox Team

You may have requested WebEx account before. You can have your password reset while visiting https://apidemoeu.webex.com using your email.  

anshuman
Cisco Employee

i have been doing this from long time.. i had cisco user id and used the same and it used to reserve sandbox with the same id and updated password(which i get in mail) but today i got this error. What am i supposed to do?

zowu
Cisco Employee

The WebEx sandbox is fixed and public again. Please let us know if any issues. 

zowu
Cisco Employee

Screen Shot 2021-01-15 at 5.50.06 PM.png

 

An alternative way is to create another user using "command" instructed. Please ensure the userid & email are distinct from your old ones.  

anshuman
Cisco Employee

the fields are disabled/read only.. not able to edit it. shall i delete this and try with new one? will i get same error if i do that?

Yes, you need to spin up a new reservation to invoke "Command". 

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