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Sandbox VPN Access: Lose Local LAN access once connected

dmcsweeney1
Level 1
Level 1

Hi-

The Sandbox FAQ indicates that Split tunnelling is enabled on the VPN so only traffic destined for the lab will transverse the tunnel. All other traffic, including internet and LAN, will remain local.

I'm not experiencing this in my Sandbox, I lose access to my local LAN resources when I connect. 

BTW, my AnyConnect client is configured to allow local LAN access when using VPN. 


Perhaps this is just coincidental, but before the maintenance window last month, I was not experiencing this issue when using a sandbox.

Thanks in advance for any guidance.

Dave

8 Replies 8

jacoadam
Level 5
Level 5

Hey Dave!

Thanks for the reply! This is very interesting, we have not been seeing any issues with Split Tunneling. Could you attach a screen shot of the routing table for split tunneling from AnyConnect? To do that, while connected to the lab VPN, select the 'gear' logo at the bottom left side. Then Select the route deails. It should look something like the attached screenshot!

Route Details.PNG

Thanks!

Jacob

Hi Jacob - I'm attaching the screenshot.    Thanks for taking a look.  Upon further inspection, I realized that I do have connectivity to the IP addresses in my local network, it's just that the hostname resolution stops working (which effectively makes several applications that depend on hostname to stop functioning)

Best - Dave

DaScreen Shot 2015-05-11 at 5.01.54 PM.png

Ahhhh, I see. Sounds like a DNS configuration issue. When connected to VPN, the ASA headend will typically hand out the DNS address from your lab. While this will still allow access to the outside world, all local hostname lookups would be lost. Check your IP configuration, make sure your internal DNS server is set as primary on the local NIC and VPN adapter. This should ensure all hostname lookups go to your internal server first, and if they're not found there go to ours (configured as secondary).

Please let me know if this helps out!

Thanks,

Jacob

Hi Jacob-

Thanks very much for writing back!  I understand your suggestion, and it makes sense, I'm just struggling on how to make the modifications.  I'm on a MAC and am running the Cisco AnyConnect application (Version 4.0.00061). The AnyConnect client runs as a standalone app and doesn't appear at all in my list of Network adapters/option types.   Therefore I'm at a loss as to how to configure the AnyConnect's DNS server (which I don't see at all in any of the settings on AnyConnect) as a secondary option.

Thanks

Dave

jacoadam
Level 5
Level 5

Hmmm yes,

I looked at my colleague's MAC and can see that the virtual adapter was not showing up there. Could you try running the 'ifconfig' command at the terminal? This should give us a better understanding of what's going on at the backend! Make sure you're connected to the VPN before you run this command.

Thanks,

Jacob

Hi Jacob-

Sure thing!  Here's the output of ifconfig

lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384

  options=3<RXCSUM,TXCSUM>

  inet6 ::1 prefixlen 128

  inet 127.0.0.1 netmask 0xff000000

  inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1

  nd6 options=1<PERFORMNUD>

gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280

stf0: flags=0<> mtu 1280

en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

  ether 60:f8:1d:b7:2e:36

  inet6 fe80::62f8:1dff:feb7:2e36%en0 prefixlen 64 scopeid 0x4

  inet 10.70.101.129 netmask 0xfffffc00 broadcast 10.70.103.255

  nd6 options=1<PERFORMNUD>

  media: autoselect

  status: active

en1: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500

  options=60<TSO4,TSO6>

  ether 72:00:07:a2:15:70

  media: autoselect <full-duplex>

  status: inactive

en2: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500

  options=60<TSO4,TSO6>

  ether 72:00:07:a2:15:71

  media: autoselect <full-duplex>

  status: inactive

p2p0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> mtu 2304

  ether 02:f8:1d:b7:2e:36

  media: autoselect

  status: inactive

awdl0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> mtu 1452

  ether 32:e1:58:93:ac:ae

  inet6 fe80::30e1:58ff:fe93:acae%awdl0 prefixlen 64 scopeid 0x8

  nd6 options=1<PERFORMNUD>

  media: autoselect

  status: active

bridge0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

  options=63<RXCSUM,TXCSUM,TSO4,TSO6>

  ether 62:f8:1d:7b:d4:00

  Configuration:

  id 0:0:0:0:0:0 priority 0 hellotime 0 fwddelay 0

  maxage 0 holdcnt 0 proto stp maxaddr 100 timeout 1200

  root id 0:0:0:0:0:0 priority 0 ifcost 0 port 0

  ipfilter disabled flags 0x2

  member: en1 flags=3<LEARNING,DISCOVER>

          ifmaxaddr 0 port 5 priority 0 path cost 0

  member: en2 flags=3<LEARNING,DISCOVER>

          ifmaxaddr 0 port 6 priority 0 path cost 0

  nd6 options=1<PERFORMNUD>

  media: <unknown type>

  status: inactive

en3: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

  options=10b<RXCSUM,TXCSUM,VLAN_HWTAGGING,AV>

  ether ac:87:a3:14:43:fc

  inet6 fe80::ae87:a3ff:fe14:43fc%en3 prefixlen 64 scopeid 0xb

  inet 10.70.23.12 netmask 0xffffff00 broadcast 10.70.23.255

  nd6 options=1<PERFORMNUD>

  media: autoselect (1000baseT <full-duplex,flow-control>)

  status: active

utun0: flags=80d1<UP,POINTOPOINT,RUNNING,NOARP,MULTICAST> mtu 1399

  inet 192.168.213.30 --> 192.168.213.30 netmask 0xffffff00

  inet6 fe80::62f8:1dff:feb7:2e36%utun0 prefixlen 64 scopeid 0xa

  inet6 fe80::cc6e:4412:5b5b:2ada%utun0 prefixlen 128 scopeid 0xa

  nd6 options=1<PERFORMNUD>

cokaiser
Cisco Employee
Cisco Employee

I'm having the same issues on my macbook.. The session comes up and then disconnects.  I get this message.

"The client's MTU configuration sent from the secure gateway is too small.  A value of at least 1280 is required in order to tunnel IPv6 traffic.  Please contact your network administrator."

Hello Cokaiser-

Could you let me know what VPN/lab you are trying to connect to? When connected could you open on AnyConnect, click on the "gear," the go take a screenshot of "route details" and post it as a reply?

Thanks!

Jacob